Frequently Asked Question

You receive this payment request email from us because an online business registered with Axaipay, also known as an Axaipay Merchant, has sent you a request for payment to complete an order you placed with them. Axaipay serves as a secure online payment gateway that enables merchants to collect payments from their customers, ensuring a smooth and trusted transaction process.

When you place an order with an Axaipay Merchant, they may use Axaipay to facilitate the payment process. This email is part of that process, serving as a formal request for payment before the merchant can proceed with fulfilling your order.

Please review the payment details carefully. If you recognize this transaction and the merchant, you can follow the provided steps to complete the payment securely. Should you have any questions or need further assistance regarding this payment request, please contact the merchant directly or contact us.